Dawi11 is fully committed to protecting the personal information of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We don't just comply with the law — we go the extra mile to ensure your personal data remains safe and under control at all times.
All data transmitted between your device and dawi11's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. No third party can intercept your information.
Dawi11 has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes without your explicit prior consent.
All of dawi11's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010. We appoint an internal privacy officer to ensure ongoing compliance at every level of our operations.
Every dawi11 member has the full right to access, correct, or request deletion of their personal data at any time. Simply contact our support team and we will process your request within 14 business days.
Dawi11's infrastructure undergoes regular security audits and penetration testing by independent cybersecurity experts. Any identified vulnerabilities are remediated promptly before they can impact member data.
Sensitive information such as identification details and financial data is accessible only to authorised personnel with a legitimate business need. All access is recorded in a secure audit log.
This Privacy Policy describes how dawi11 ("us", "Platform" or "dawi11.app") when you use our website, mobile app, or any related services we provide.
As an online gaming platform operating for Malaysian players, we understand how important your trust is to us. The collection and handling of personal data is not merely a legal obligation for dawi11 — it is a moral responsibility we take seriously in every business decision we make.
This policy applies to all individuals who register as members, visit the dawi11 website, use our mobile app, or interact with any dawi11 service in any capacity. By using our platform, you agree to the practices described in this Privacy Policy.
Dawi11 only collects data that is genuinely necessary to provide you with a safe, seamless, and quality service. We do not collect information beyond what is required for platform operations.
During registration and use of the platform, you may provide us with the following information:
When you use the dawi11 platform, our systems automatically record certain technical information for security and service improvement purposes:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device model, operating system, screen resolution | Platform display optimisation |
| Network Data | IP address, ISP, approximate geographic location | Fraud detection & security |
| Session Data | Login time, session duration, pages visited | Usage analytics & UX improvement |
| Transaction Data | Total deposits, wagering history, withdrawal records | Payment processing & AML compliance |
| Game Preferences | Favorite games, betting history | Personalise game recommendations |
Every piece of data we collect has a clear and legitimate purpose. dawi11 uses your personal information for the following purposes:
Basic information such as name, identification number, and date of birth is used to verify your identity, process account registration, and confirm you meet the minimum age requirement of 18 years. This KYC process is a mandatory compliance requirement that cannot be waived.
Bank account details and e-wallet information are used solely to process your deposits and withdrawals. We verify that the payment method used belongs to you in order to prevent fraud and money laundering.
Technical data such as IP addresses, login records, and activity patterns are continuously analysed to identify and prevent unauthorised access, identity fraud, and system manipulation. This safeguards the interests of all dawi11 members.
Based on your gaming history and preferences, dawi11 offers more relevant game recommendations, personalised promotions, and a more tailored platform experience. You can turn off this personalisation feature through your account settings.
Your email address and phone number are used to send important account notifications, transaction confirmations, security updates, and promotional information (if you have opted in to receive them). You may unsubscribe from marketing communications at any time.
Dawi11 does not sell members' personal data. We only share personal information in limited and lawful situations as follows:
We work with carefully selected third-party service providers to support platform operations, including payment processors, cloud service providers, identity verification (KYC) companies, and analytics providers. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with dawi11's instructions.
Dawi11 may disclose personal information to government authorities, law enforcement agencies, or regulatory bodies when required by Malaysian law or a valid court order. This includes investigations related to money laundering or other illegal activities.
In cases involving fraud, system manipulation, or security breaches, dawi11 reserves the right to share relevant information with the appropriate authorities to protect the interests of the platform and all other members.
Dawi11 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law. Generally:
Dawi11's servers are protected by multiple layers of technical and organisational security, including encryption of data at rest and in transit, role-based access control (RBAC), 24/7 threat monitoring, and a comprehensive incident response plan. Data backups are performed automatically and stored at geographically separate locations.
Dawi11 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the dawi11 platform. We recommend keeping essential cookies enabled for the best experience.
Under Malaysia's Personal Data Protection Act 2010 and dawi11's policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or outdated data promptly.
In certain circumstances, you may request the deletion of your personal data from our systems.
You may withdraw your consent to data processing at any time without affecting any prior processing.
You have the right to receive your data in a machine-readable format for portability purposes.
You may object to the processing of your data for direct marketing purposes at any time.
Dawi11 is a platform designed exclusively for adults aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we find that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question. If you believe your child has registered on our platform without your permission, please contact our support team immediately.
Dawi11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform operational improvements.
When material changes are made to this Privacy Policy, we will notify you via:
Your continued use of the dawi11 platform after any amendments take effect will be deemed acceptance of the revised Privacy Policy. It is your responsibility to review this Privacy Policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact our privacy team.
If you are dissatisfied with how dawi11 handles your privacy complaint, you have the right to file a formal complaint with Malaysia's Personal Data Protection Commissioner (PDPC) in accordance with the provisions of the Personal Data Protection Act 2010.
Now you know how dawi11 protects your privacy. Join our growing community of Malaysian players and enjoy a safe, fair, and exciting gaming experience with us.
Protected by 256-bit SSL encryption · PDPA 2010 Compliant · For adult players aged 18+ only