Official Document

Terms and Conditions dawi11
Guide Complete Platform Usage

Please read these Terms and Conditions carefully before using the dawi11 platform. By registering or using our services, you agree to comply with all terms stated herein.

Updated: 1 January 2026

Item Important What You Need to Know

Before reading the full document, here are the six key points in dawi11's Terms and Conditions most frequently asked about by Malaysian players.

18+ Account Eligibility

Dawi11 registration is open to individuals aged 18 and above only. All applicants must verify their identity through the KYC process before their first withdrawal is approved.

Safe Deposits & Withdrawals

All deposits and withdrawals are processed through legitimate and secure payment methods. Withdrawals are processed within 15–30 minutes once identity verification is complete.

Bonus Wagering Requirements

All bonuses awarded are subject to specified wagering requirements. Wagering values and bonus validity periods vary depending on the type of promotion offered.

One Account Per User

Each player is only permitted to have one active account. Registering multiple accounts to obtain additional bonuses is strictly prohibited and may result in account suspension.

Data Privacy Guaranteed

Your personal information is fully protected in accordance with dawi11's Privacy Policy and the provisions of Malaysia's Personal Data Protection Act 2010. Your data will not be shared with third parties without your consent.

Responsible Gaming Commitment

Dawi11 provides betting limits, self-exclusion, and self-break tools for players who need additional controls. We are committed to ensuring the well-being of all our members.


01General Terms of Use for the dawi11 Platform

Welcome to dawi11, an online gaming platform operating under the domain name dawi11.app. This Terms and Conditions document constitutes a legally binding agreement between you as the user ("Member") and dawi11 as the platform operator ("Company").

By accessing the dawi11 website, downloading our mobile app, or registering as a member, you hereby confirm that you have read, understood, and agree to be bound by all terms contained in this document, together with our Privacy Policy and Responsible Gaming Policy, which are deemed part of this agreement.

If you do not agree with any part of these Terms and Conditions, please stop using the dawi11 platform immediately. Continued use of the platform following any amendment to the terms will be deemed acceptance of the revised terms.

Important Note: These Terms and Conditions are written in Bahasa Malaysia for the convenience of local players. In the event of any discrepancy in interpretation, the English version shall be the definitive reference.

Dawi11 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically to ensure you remain compliant with the latest version in force.

02Member Eligibility & Account Registration

2.1 Minimum Age Requirement

Dawi11 services are offered exclusively to individuals who 18 years of age or older. Registration by individuals under the minimum age is strictly prohibited and constitutes a serious breach of these Terms. dawi11 reserves the right to request proof of age at any time and to immediately close any account that fails to meet the age requirement.

2.2 Identity Verification (KYC)

As part of dawi11's commitment to security and compliance, all members are required to complete the Know Your Customer (KYC) process before their first withdrawal is processed. Accepted documents include:

  • Valid Malaysian Identity Card (MyKad)
  • Valid international passport (within expiry date)
  • Recent bank statement (not older than 3 months) as proof of address
  • Screenshot or proof of ownership of the payment method used

2.3 One Account Per Player

Each individual is only permitted to hold one (1) active account at dawi11. This includes the use of the same device, the same IP address, or the same payment information. Players found to hold multiple accounts — whether alone or in coordination with others — risk permanent suspension without refund of account balances.

Tip: If you have forgotten your password or are unable to access your existing account, contact the dawi11 support team via live chat before attempting to register a new account.

2.4 Accuracy of Registration Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. dawi11 is not liable for any losses arising from inaccurate information provided by a member. Any changes to personal information must be reported to our support team within 14 days.

03Deposits & Fund Withdrawals

3.1 Accepted Deposit Methods

Dawi11 accepts deposits via a variety of secure and approved payment methods, including local bank transfers, DuitNow, Touch 'n Go eWallet, GrabPay, and other methods listed on the platform. All deposits are processed instantly or within minutes depending on the chosen method.

3.2 Withdrawal Procedure

Withdrawal requests that have met the wagering requirements and identity verification will be processed by dawi11 within 15 to 30 minutes for the majority of cases. Withdrawals may only be made to the same payment method used for the deposit, subject to the minimum and maximum limits set on the platform.

  • Minimum withdrawal limit: set within the platform according to payment method
  • Maximum daily withdrawal limit: set within the platform according to account level
  • Withdrawals require completed KYC verification
  • Dawi11 reserves the right to request additional documents for withdrawals exceeding a certain amount
Warning: dawi11 is not responsible for withdrawal delays caused by banks or third-party payment providers once payment has been processed on our end.

3.3 Anti-Money Laundering Policy

Dawi11 maintains a zero-tolerance policy against any attempt at money laundering or financing illegal activities through our platform. Any suspicious transactions will be reported to the relevant authorities in accordance with applicable laws in Malaysia.

04Bonuses, Promotions & Wagering Requirements

4.1 Bonus Acceptance

All bonuses offered by dawi11 — including welcome bonuses, deposit bonuses, free spins, cashback, and special promotions — are subject to specific wagering requirements. By accepting any bonus, you agree to fully comply with the applicable terms.

4.2 General Wagering Requirements

Wagering requirements refer to the number of times the bonus amount (or bonus plus deposit, depending on the promotion type) must be wagered before a cash withdrawal can be made. The wagering requirement for each promotion is clearly stated on the relevant promotions page.

  • Wagering requirements must be met within the specified validity period
  • Not all games contribute equally toward fulfilling wagering requirements
  • Slot games typically contribute 100%, while table games may contribute at a different percentage
  • Bonuses that expire before wagering requirements are met will be automatically forfeited

4.3 Bonus Abuse Policy

Dawi11 uses advanced detection systems to identify bonus abuse. Activities considered abuse include registering multiple accounts, artificially placing low-risk bets to meet wagering requirements, and player collusion to manipulate promotions. Accounts found to have abused bonuses may be suspended without notice.

VIP Program: dawi11 VIP program members are entitled to enhanced bonus terms, higher withdrawal limits, and dedicated personal account management. Visit VIP page for more information.

05Player Conduct & Responsibilities

5.1 Permitted Use

The dawi11 platform is provided for personal entertainment purposes only. Any use of the platform for commercial purposes, professional gambling involving third parties, or activities that violate local laws is prohibited and may result in legal action.

5.2 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. dawi11 recommends using a strong, unique password and enabling two-factor authentication (2FA) available in your account settings. Any activity occurring under your account is considered your own unless you immediately report unauthorised access to us.

5.3 Prohibited Conduct

The following are strictly prohibited on the dawi11 platform:

  • Using automated software (bots), scripts, or third-party tools to manipulate games
  • Exploiting platform bugs or technical vulnerabilities for unauthorised advantage
  • Offensive, threatening, or abusive language in interactions with staff or other players
  • Sharing your account with or allowing others to use your account
  • Any attempt to deceive the gaming system or dawi11 staff

06Data Privacy & Information Security

Dawi11 takes the personal data protection of all members seriously. The collection, processing, and storage of your data is carried out in accordance with the dawi11 Privacy Policy, which forms part of these Terms, as well as the Personal Data Protection Act 2010 (PDPA) of Malaysia.

6.1 Data Collected

Dawi11 collects personal information necessary for registration, identity verification, payment processing, and service delivery. This includes full name, identification number, email address, phone number, residential address, and financial transaction details.

6.2 Use of Data

Data collected is used solely for platform operational purposes, including identity verification, payment processing, fraud prevention, service improvement, and account-related communications. dawi11 does not sell or transfer your personal data to third parties for marketing purposes without your explicit consent.

All data transmitted between your device and dawi11's servers is protected with 256-bit SSL encryption. Your payment information is not stored directly on our servers.

For full details on how we handle your data, please refer to Privacy Policy dawi11 in detail.

07Account Suspension & Closure

7.1 Rights of dawi11

Dawi11 reserves the right to suspend or close any member account at any time without prior notice if:

  • Member has breached any part of these Terms and Conditions
  • There is suspicious or potentially fraudulent activity on the account
  • Identity verification failed or submitted documents found to be fraudulent
  • Account used for illegal or prohibited activities
  • Requests from competent authorities

7.2 Voluntary Account Closure

If you wish to voluntarily close your dawi11 account, please contact our customer support team via live chat. Before the closure is processed, any eligible cash balance will be returned to you in accordance with the standard withdrawal procedure, subject to whether wagering requirements have been met.

7.3 Self-Exclusion

Members who need a break from gaming may apply for self-exclusion through the account settings page or by contacting customer support. Self-exclusion options are available for periods of 1 month, 3 months, 6 months, 1 year, or permanently.

08Liability Limits & Disclaimer

Dawi11 provides the gaming platform "as is" without any express or implied warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. To the extent permitted by applicable law, dawi11 is not liable for:

  • Technical disruptions or failures affecting access or gameplay
  • Loss of profits, revenue, or data due to service disruption
  • Actions or omissions by third-party payment providers
  • Losses arising from unauthorised account use that was not reported to us
  • Any financial decisions made based on information within the platform
Important: Online gaming involves financial risk. Do not wager money you cannot afford to lose. dawi11 is not responsible for any financial, emotional, or social consequences arising from a member's gambling activity.

09Responsible Gaming

Dawi11 is fully committed to the principles of responsible gaming. We believe online gaming should remain a fun and entertaining activity, not a source of stress or financial hardship.

9.1 Available Control Tools

Dawi11 offers a range of control tools you can activate through your account settings:

  • Daily/weekly/monthly deposit limits — limit the amount you can deposit within a given period
  • Loss limits — set the maximum loss amount you are comfortable with
  • Gaming session limits — limit your playing time per session
  • Mandatory Break — take a break for 24 hours, 1 week, or a duration of your choice
  • Self-Exclusion — suspend account access for an extended period

For more information and support resources, please visit Responsible Gaming page us.

10Terms Amendment & Related Regulations

10.1 Right to Amend

Dawi11 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect, except in situations requiring immediate action.

10.2 Governing Law

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the dawi11 platform. Any dispute arising from or relating to the use of this platform will be resolved through the dispute resolution procedures established by dawi11, and if necessary, through the appropriate legal channels.

10.3 Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this document will continue in full force and effect.

Any enquiries related to these Terms and Conditions may be submitted to the dawi11 support team via live chat or email at [email protected]

Now That You Understand Our Terms, It's Time to Play

You now have a better understanding of how we operate and protect your interests. Join over half a million Malaysian players who have trusted dawi11 as their gaming platform of choice.

Secure registration · For adult players 18+ only · Play responsibly

Bahasa Melayu